Rapid Support When You Need It
Service and support are our top priorities. We understand that system downtime can be costly for hospitals and clinics, and that's why our parts department has a vast inventory of new and tested parts that we ship all over the world. Because of our strategic location in California, we have the last cutoff time in the nation at 5:30 pm Pacific Standard Time. We offer overnight shipping and do not charge extra for after-hours or weekend services.
Mammo.com is proud of its 98 percent system uptime, thanks to our unique approach to servicing and maintaining equipment. Our commitment to rapid response times means our engineers are on-site quickly, fixing your equipment in a matter of hours, not days or weeks.
Parts And Customers Support For Hologic Mammography Systems
Whenever you need parts or help with a Hologic mammography system, our team is here to assist. We provide competitive quotes based on your needs for Hologic systems. Even after Hologic’s end-of-life (EOL) declaration for Selenia units, we still provide all the OEM parts for servicing, maintenance, and general upkeep.
Our team is available to help you whenever you need us at our Lake Forest location in California. Support engineers work in the same building as our inventory staff, facilitating excellent communication between teams, and ensuring you get a linked-up service that makes sense and minimizes errors.
At Mammo.com, we also believe in empowering our customers and clients to service and maintain their own equipment. That’s why we offer in-house training and education. Our educational team has over 20 years of experience, giving engineers a close look at the workings of Hologic systems via our in-house training academy.
During training, participants learn how to get the most out of their equipment and benefit from a close look at the workings of Hologic systems. Education covers everything from basic system setup and installation to troubleshooting and resolving technical issues. Classes are delivered using a combination of lecture-style presentations, interactive demos, and hands-on training exercises, meaning there’s a learning style for everyone.
By the end of the training, participants will have greater knowledge of complex systems, including X-ray tubes, detectors, and other parts. They will know how they fit into Hologic units, and receive guidance on best practices for system maintenance and repair.
Added to this, Mammo.com offers resources for continued support and training. These help you keep your engineer’s skills up to date, letting them service equipment long-term without any further guidance from us.
Trusted By The Biggest Names In Healthcare
Finally, Mammo.com is trusted by some of the biggest names in healthcare, including the FDA, Tenet Health, and Sutter Health. Our reputation for excellence comes from our 5,000 spare part inventory, a late shipping cut-off time, and no extra charges for after-hours or weekend services. That’s right – even if you need equipment on the weekend or late on a Tuesday night, we’re here to offer support and service at no extra cost.
Ultimately, Mammo.com’s philosophy is to improve women’s healthcare, and mammography in general. Our team is committed to supporting medical institutions in using the latest systems from Hologic, one of the world’s leading providers of advanced 3D scanning systems. Our team has extensive knowledge of the company’s innovative technologies and how to implement them in clinical practice. Choose Mammo.com today to start benefiting.
Please call 855-3D-mammo to speak with us!.